RETURNS & EXCHANGES:
Orders placed on ohmboutique.com are eligible for return for store credit within 14 days of receiving the order. Please fill out the Returns Form on the back of your receipt and mail back your order in a trackable shipping service (we are not responsible for lost or damaged packages). While we do not issue refunds, we will gladly accept items eligible for return for online store credit or exchange.
Mail package back to:
OHM Boutique Returns 1561 Sunset DriveMiami, FL 33143
Merchandise must be new, unworn and unaltered with tags attached. Any items that have been washed - even if following wash instructions - are not eligible for return. We cannot be responsible for washed items. But you can contact us if you have an issue and we'd be happy to help as much as we can. Customer is responsible for return shipping fees.
All returns must be postmarked within 14 days of having received your order (as per tracking info).
EXCHANGES: Once we receive your return, we will inspect the items, process the return, and send you an email with your online store credit within 2-3 business days. Once you receive the credit, you will be able to use it towards any future online purchase at ohmboutique.com. Final sale items - items purchased on sale, clearance or with a discount code, as well swimsuits, jewelry and bralettes for sanitary reasons.
FINAL SALE ITEMS
****All sale items are final sale: Orders placed with any discount code, anything in the sale section, items reduced in price, or clearance**** These items cannot be returned for store credit or exchange*.
- All shoes, accessories (bags, jewelry, intimates, bralettes) sale items, and bikinis (See bikini return policy here).
We have an Exchange Only policy for swimsuits that have the original sanitary stickers in place and original hang tags and packaging. You can only exchange for a different size in the swimsuit that was originally ordered. Please make sure to email firstname.lastname@example.org to pre-approve the return - we will gladly send you return instructions. No refunds.
Last updated November 2, 2017.